Getting Started

• What is ChefMaison?

  ChefMaison is a platform that connects guests with professional private chefs for personalized dining experiences at home, on vacation, or at special events.Featured

• Can I change my booking after paying?

  Yes — changes may still be possible after payment, depending on the chef’s availability and the type of change requested. What can usually be changed After payment, you can still discuss adjustments directly with the chef, such as: Number of guests Dietary requirements Menu updates or dish changes Timing adjustments Small event details Changes that may be more difficult Some changes may require additional approval or a new proposal, especially: Changing the event date AddingFew readers

• What type of services do you offer?

  Chefs on ChefMaison offer a wide range of private dining and culinary services. Each experience is customized depending on your event, location, and preferences. Common services include: Private dinners A chef prepares and cooks a multi-course meal for you and your guests in your home or accommodation. This is the most popular option for birthdays, celebrations, and special evenings. Vacation chef services For guests staying in vacation homes or villas, chefs can cook daily meals during yoSome readers

• Do you have experience with large events?

  Yes. Many chefs on ChefMaison have experience cooking for large groups and special events. Depending on the chef and the type of event, they may be able to accommodate: large family gatherings birthday celebrations weddings corporate events retreats private parties For larger groups, chefs may work with additional staff such as servers, assistants, or extra chefs to ensure smooth service. If you are planning a large event, it is helpful to include the following information in your reFew readers

• Finding/Booking a chef

  Finding a chef on ChefMaison is simple and designed to help you discover the right chef for your event. You can browse our chefs, explore menu ideas, and choose the chef that fits your needs. Browse chefs Start in our Home, by typing the name of your city. A list of available chefs in that location will appear, along with some of theirPopular

• I have dietary restrictions or special needs — how can I find the right chef?

  ChefMaison allows you to communicate your dietary requirements directly to chefs before confirming a booking. Include your dietary needs in the request When creating your request, mention any dietary restrictions or preferences. At the end of the request form, there is a text field where you can briefly explain your needs. For example: vegetarian or vegan dietsSome readers

Booking a Chef

• How do I know the chef is available?

  ChefMaison is a marketplace, which means chefs are independent and their availability can vary. Here’s how availability works: 1. Submit your request When you submit a request, you provide details such as date, location, number of guests, and event type. 2. Chefs review your request Chefs in your area will check their schedules and decide if they can accommodate your event. 3. Receive proposals Only chefs who are available for your requested date(s) will send you a proposal. This enSome readers

• Can I book a chef for multiple days?

  Yes. Many chefs on ChefMaison offer multi-day services. This is especially popular for guests staying in vacation homes, villas, or holiday rentals who want a chef to cook during their stay. Depending on the chef and your needs, multi-day services may include: daily breakfasts lunches or light meals multi-course dinners grocery shopping and ingredient sourcing How to select multiple days While creating your request: 1- Click on multiple dates. 2- Select the first date of yourSome readers

• How far in advance should I book a chef?

  It is recommended to book a chef as early as possible, especially during peak travel seasons and holidays. For the best availability, we suggest: Large events or weddings: 2–4 months in advance Vacation chef services or multi-day bookings: 3–6 weeks in advance Private dinners or small gatherings: 1–2 weeks in advance While last-minute bookings are sometimes possible, please note that ChefMaison cannot guarantee same-day bookings. As a marketplace, our platform needs timSome readers

• How can I see the rates of the chef?

  How can I see reviews from chefs? You can view chef reviews directly on the ChefMaison website before or after submitting a request. If you have not submitted a request yet Search for your city on ChefMaison Browse available chefs Open a chef’s profile Click on Reviews or More to see guest feedback and ratings This allows you to discover chefs, expFew readers

• I need a chef

  We’re excited that you’re planning something special with us. 🥂. ChefMaison is a curated platform that connects you with extraordinary private chefs who create unique and personalized dining experiences — whether it’s an intimate dinner, a celebration, or a multi-day event. To help us find the perfect chef for you, please submit your request via the link below: https://chefmaison.com/quotes/ Once you submit your request, we’ll carefully review it and begin matching you with the most suitable cFew readers

Proposals & Booking

• What is included in the proposal?

  A chef’s proposal includes all the important details about your dining experience before you confirm the booking. A proposal may include: Suggested menu and dishes Number of guests covered Date and time of the event Type of service provided Ingredient and preparation costs Travel costs (if applicable) Staffing or additional service fees Total price and payment details Personalized for your event Each proposal is customized based on your request, preferences, dietary needs,Few readers

• How do I accept a proposal?

  Once you receive a proposal from a chef, you can review all the details directly on the platform. To accept a proposal: Open the proposal in your ChefMaison account Click in: View quote & confirm Review the menu, pricing, guest count, and service details Click the Pay button Choose if you like the cancellation insurance Complete the payment process to confirm your booking Important A proposal is only fully confirmed after payment is completed. Until payment is made: *Few readers

• What happens after I accept a proposal?

  After you accept a proposal and complete the payment, your booking becomes officially confirmed. What happens next Booking confirmation Both you and the chef will receive confirmation that the booking has been secured. Continued communication You can continue chatting with the chef to finalize details such as: Dietary requirements Timing adjustments Final guest count Special requests Event preparation The chef will begin organizing: Ingredient sourcing Menu preparationSome readers

• How can I change my proposal?

  You can request changes to a proposal before confirming your booking. Steps to change your proposal: Open your proposal in the ChefMaison app or website Use the chat to contact the chef Clearly explain what you would like to change The chef will review your request and send an updated proposal if needed What can be changed: Menu items or dishes Number of guests Timing of the event Dietary requirements or preferences Additional services or special requests Changes depeFew readers

• How to add co-hosts or additional guests to your proposal

  You can add co-hosts or extra guests to your booking by informing your chef before confirming the final details. How to add guests: Open your chat with the chef Select the person icon with the plus on the top right bottomFew readers

Communication with the Chef

• Can I talk with the chef on WhatsApp? How can I get the chef’s number?

  No, ChefMaison does not share personal contact details such as phone numbers or WhatsApp. All communication with your chef must stay within the ChefMaison platform. Why communication stays on the platform Keeping conversations inside ChefMaison ensures: Secure and traceable communication Protection for both clients and chefs Proper support in case of issues Clear record of agreements and changes You can always chat directly with your chef using the built-in messaging system.Few readers

• Is it possible to call my chef in the app?

  Yes. ChefMaison allows you to communicate with your chef using the built-in chat and videocall feature. However, phone calls outside the platform (such as WhatsApp or personal calls) are not supported. Available communication options In-app chat (text messages) Video call through the platform Audio + video during videocalls These tools are designed to help you discuss: Menu ideas Dietary requirements Event details Timing and logistics How can I call the chef / use the videSome readers