How do reviews work?
Reviews are one of the most important factors in building your reputation on ChefMaison. They help future guests trust you, improve your visibility on the platform, and increase your chances of receiving more bookings.
How guests leave a review
After every completed event, we'll automatically invite your guest to leave a review about their experience, by the chat and by email.
Depending on the guest, they may be asked to leave a review on:
- Trustpilot
These public reviews help increase ChefMaison's online credibility and attract more guests to the platform. As ChefMaison grows, you benefit from increased visibility and more booking opportunities.
How can I ask the review to the client?
The only thing we ask is that, at the end of the experience, you remind your guest that they'll receive a short email from ChefMaison inviting them to review your service.
A simple reminder such as:
That's all you need to do—we'll take care of the rest. We automatically send the review request and publish your feedback on your ChefMaison profile.
Your reviews on ChefMaison
After the client leave a review, we will replicate into your profile. This can take 1-2 business day. Every review your guests leave is also displayed on your ChefMaison profile, helping future guests learn about your service and dining experience.
The more positive reviews you receive, the more confidence new guests will have when choosing you.
Reply to your reviews
Within the ChefMaison app, you can reply directly to reviews you've received.
Responding to reviews shows professionalism and helps build trust with future guests.
We encourage you to thank guests for their feedback and acknowledge their experience.
Share your reviews
Every review includes a Share button inside ChefMaison APP, making it easy to promote your success.
You can instantly share your reviews as an image on:
- Instagram Stories
Sharing your reviews is a great way to showcase your work and attract new clients both on and off ChefMaison.
Become a Guest Favorite
The more positive reviews you receive, the greater your chances of becoming a Guest Favorite on ChefMaison.
Guest Favorite chefs enjoy:
- Increased visibility on the platform
- Greater credibility with new guests
- More booking opportunities
Tips for getting more reviews
- Deliver an outstanding dining experience.
- Communicate clearly before and during the event.
- Be punctual and professional.
- Leave the kitchen clean after the service.
- Create memorable moments that guests will want to talk about.
⭐ Every great review strengthens both your personal reputation and ChefMaison's reputation. Together, we can build more trust, attract more guests, and create more opportunities for your business to grow.
Updated on: 24/07/2026
Thank you!