Yes. ChefMaison allows you to communicate with your chef using the built-in chat and videocall feature.

However, phone calls outside the platform (such as WhatsApp or personal calls) are not supported.

Available communication options

• In-app chat (text messages)
• Video call through the platform
• Audio + video during videocalls

These tools are designed to help you discuss:

• Menu ideas
• Dietary requirements
• Event details
• Timing and logistics

How can I call the chef / use the videocall feature?

You can start a videocall directly from your chat with the chef.

Steps to start a call:

1. Open your conversation with the chef in ChefMaison
2. Click the video call icon in the chat
3. Wait for the chef to join the call

During the call, you can use both audio and video to discuss your event in real time.

When to use videocalls

Videocalls are useful to:

• Discuss menu ideas more clearly
• Align on event expectations
• Clarify special requests or dietary needs
• Get to know the chef before confirming the booking

How do I enable audio and video in the ChefMaison app?

📱 On Android

1. Open your Settings app
2. Go to Apps
3. Find and select the ChefMaison app
4. Tap Permissions
5. Enable:

• • 📷 Camera
  • 🎤 Microphone

You can also enable permissions the first time you start a videocall — your phone will ask you to allow access.

🍎 On iOS (iPhone / iPad)

1. Open Settings
2. Scroll down and tap ChefMaison
3. Enable:

• • Camera
  • Microphone

Alternatively, when starting a videocall for the first time, iOS will ask you to grant permission — tap Allow.

💡 If audio or video is not working

• Make sure permissions are enabled in your device settings
• Close and reopen the app
• Restart your phone if needed
• Ensure no other app is currently using your camera or microphone

Once permissions are enabled, you will be able to fully use audio and video during videocalls with your chef.

Updated on: 08/05/2026