> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.chefmaison.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to login?

## How to log in to ChefMaison
👉 Open your browser (we recommend using Chrome) and go to the ChefMaison website.
Or you can open the app ChefMaison.

## Important before logging in
If you are already logged in, please make sure to **log out first**:
* Go to your **Dashboard** or **Inbox**
![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/a/b/f5ab38e0c304c000/captura-de-tela-2026-05-19-as-_12vxuf9.png)

* Click on **“Log out”**
![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/a/b/f5ab38e0c304c000/captura-de-tela-2026-05-19-as-_84ibn5.png)


This ensures there are no conflicts between accounts.

## Login options
You can log in in three ways:
* Login with Email
* Login with Google
* Login with Apple
👉 **Important:** Please remember the method you used when you first created your account.
When logging in again, you must use the **same login method** (Email, Google, or Apple) that you originally registered with.
If you try a different method, the system may create or open a different account, and your data (messages, bookings, and history) will not appear.

## How to log in with email (step-by-step)
1- Enter the same email address you used when registering
2- Click on “Login with email”
![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/a/b/f5ab38e0c304c000/captura-de-tela-2026-05-19-as-_1xg1gzf.png)

3- Wait a few seconds to receive a verification code by email
![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/a/b/f5ab38e0c304c000/captura-de-tela-2026-05-19-as-_1hw6enc.png)

4- Check your inbox (and spam folder if needed) to find your verification code (Always use the latest code received, especially if you requested it multiple times)
5- Copy the code and paste it into the login fields
![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/a/b/f5ab38e0c304c000/captura-de-tela-2026-05-19-as-_184l9zx.png)

6- The system will automatically log you in

## Important note
When you first create your account, you'll choose one login method — **Email, Google, or Apple**. Every time you log in afterward, you need to use that **same method**.
Why this matters:
* If you try logging in with a **different method** than the one you originally used, the system may create (or open) a **different account** — one that doesn't have any of your existing data.
* This means your **messages, bookings, and history won't appear**, since you'd technically be looking at a separate, empty account.
* The same applies if you log in with a **different email address** than the one you originally registered with — your data won't show up there either.
**In short:** always use the exact same login method and email/account you used the very first time you signed up. If you're ever unsure which one that was, contact us at [**operations@chefmaison.com**](mailto:operations@chefmaison.com) and we'll help you find the right account.

> 💡 Tip: if you're logging in, double-check you're selecting the same login option (Email, Google, or Apple) you originally used — this is the most common reason chefs think their bookings or messages have "disappeared.